Arbor Material Handling, Inc. is seeking qualified candidates for a Sales Coordinator position in our Willow Grove, PA office. The individual in this role must possess the ability to work independently as a member of the sales support group to facilitate the day-to-day administrative activities for the sales team.
SALES COORDINATOR RESPONSIBILITIES
Coordinate with sales team to effectively support the sales, order, and delivery processes
Order equipment with the factory and vendors as stipulated on orders
Ensure order entry and customer communications are performed with utmost accuracy and attention to detail; verifies customer billing information, matches customer purchase authorizations or purchase orders to ensure accuracy for invoicing
Provide support to the sales team with rapid response to requests for information, assistance and other inquiries pertaining to orders, time frames and customer service
Coordinate day-to-day activities for order fulfillment and logistics with various internal departments and customers; clearly communicate all details pertaining to orders, changes, exceptions
Communicate changes in scheduling to appropriate parties both internally and externally
Follow order/delivery process throughout to verify accurate completion of all related tasks and complete customer satisfaction
Provide reports on sales and order activity
Work with accounting team members on receivables and billing to resolve issues as they arise to ensure timely payment and complete customer satisfaction
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of general office business practices, preferably in a sales environment
Knowledge and confidence in using Microsoft Office (Word, Excel, Outlook) applications as well as web applications as needed
Ability to prioritize workload and maintain flexibility while working as part of a team
Ability to multi-task and remain focused while working in a fast-paced environment
Ability and aptitude to learn company systems and applications relating to work tasks (specific systems training will be provided)
Exceptional Organizational Skills; Extreme attention to detail
Strong business verbal and written communication skills
Exceptional Phone and Customer Service Skills
Some overtime hours may be required as business and deadlines demand
QUALIFICATIONS
High School diploma required; Some college preferred
3 -5 years' experience working in a professional administrative environment
Sales coordination experience highly desirable
Confident computer skills including use of Microsoft Word, Outlook and Excel
CRM software experience preferred
Strong organizational skills
Ability to multi-task in a fast-paced environment
IRIUM experience desirable, but not required
BENEFITS
Competitive starting wage based on experience
Health benefits including Medical, Dental, Vision, and Flexible Spending Plans
401k with company contribution
Company-paid Life and Disability insurances
PTO (accrued with tenure)
Paid holidays
ABOUT ARBOR MATERIAL HANDLING INC.
Arbor Material Handling is a recognized market leader throughout the Tri-State area for developing and deploying Material Handling solutions. For more than 40 years we have based our successful performance on finding and developing the best Associates in the industry. If you're looking for a challenging, rewarding career where you can make a difference, then Arbor Material Handling is for you! As our business has grown and evolved, we have recognized three critical, yet simple, elements to our success: Our customers, our suppliers, and our teammates. Our corporate culture, The Arbor Way, is based in three key areas; Respect, Trust and Positive influence which we look for in all potential new Arbor teammates.
If you have any questions about this current job opening, or would like to apply, please apply here.
